4.6 Average Rating
Great service, on time, highly recommend ...............................
He was friendly and on time. I advised him of my troubles areas and he went straight to it. No complaints at all.
Lanell & Mark Chapman
always been pleased ==have suggested company to many people.
Robert was very nice. Active Pest control sent someone to my home without pre scheduling. I had not returned the calls or emails yet due to my schedule. I have referred you to a neighbor Rich Capurso who has scheduled an appt w you.
Adam was professional. He took time to explain what he was doing and where he would spray; I am having an onslaught of ants on my kitchen counter and range top as well as coming after my cat food and for some reason coming all over my dining room table.
The technician was professional, answered all questions, and completed the job efficiently.
Ron was very informative. This is my first time using any type of pest control company. Now to wait and see how it works. Mostly we had spiders inside and ants outside.
The young man was very nice and took the time to explain how the system worked.
Very thorough. Took the time to explain everything.
I was happy with my technician Stacy. She was prompt and courteous and took time to answer my questions. There was some miscommunication between the Representative and the technician. I was supposed to receive flea treatment and Stacy had not been communicated that from the Representative. Although impressed with Stacy, I was less impressed with the original representative I met with. He was not on time. I wasted a whole day waiting on him. Someone was supposed to call me to set up an appointment the next day after our consultation. By mid week I had not heard anything. I called the representative back and he did not seem to have any recollection initially. However, shortly after that I did receive a call back with a scheduled appointment time.
I have had pest control service from other companies for years. The great big flying roaches that come in from outside continued to be a problem. Since I have been with Active I am no longer having that problem. I am so grateful!
Jeremy was courteous and summarized the issues and findings verbally for me, as well as issued a report via email. It was an easy process.
Tech arrived during the time frame scheduled. Friendly and quick reservice completed.
Michael & Laura Guthrie
It was apparent the system was serviced even thought we were not home. Lids were replaced for units which were left unlatched the prior visit and mauled by the mower. Oh, and apparently no termites!
The tech was awesome. He explained every aspect of the service. He also offered additional services that Active provides. Unfortunately the cost is more than I am currently paying.
This is the first time I met Mathew. He seemed very knowledgeable and thorough on his work.
Don was very thorough and personable. He did a good job.
Thorough, identified the source and treated inside and outside.
Smiths Station, AL
James was very courteous and informative. He inquired about any concerns and listened attentively, with assurance he would specifically address those issue.
The technician, Rod, was great. Overall very friendly and efficient and respectful of our time and space. I"m not sure yet on how effective the treatment is so jury is still out on that.
Richard & Wendy Garner
Phillip was friendly and thouroug. Very happy with the visit.
It's been good. The last tech did a great job checking baiting system. I was home for this service. Keep up the good work.
He was a very friendly guy. We are very happy with our service.
I thought the service was excellent. We had to reschedule a couple of times, but once we got it, the service was top notch.
I called in the morning to schedule a termite inspection for a home I'm purchasing and when I told him my home inspector was going out that morning, they were able to send someone out that same day to be there at the same time as the home inspector. Very flexible and accomodating!
I didn't know how much of yard would be treated - it was just done around house foundation plants/shrubs. Hopefully that will bring results. Haven't checked yet. Thanks, G Hicks.
gentleman was very attentive and polite. he answered all my questions and I had a lot.
We were very satisfied with the services we received. Aaron was very professional and recommended that we consider the VIP program.
Prompt and very courteous!! Wasn't thrilled about the up charge due to the driveway being too wide but great service nonetheless.
Chris did a great job, he was there before I got home and had already started on the pest services. he's very personable as well.
Kelly & Doug Brown
Phenix City, AL
James did a great job and represents Active well. Always pleased with the service the technicians provide.
Left a note saying the inspection went well and didn't even need to take time out of my day. Did a great and thorough job!
Great service! Will definitely recommend to my friends and neighbors!
Cody & Felicia Kelly
They always come when I call and have a problem. A lot of the time we don't have a problem because they do a great job at spraying.
Very nice rep. He was on time and efficient with his work.
Everything exactly as promised; helpful and enthusiastic.
Ann Marie Henry
Active provides great quality and consistency with their products and their people.
Excellent Service! Excellent Customer service , friendly and fast Responds. Techniction was very hopefull and very professional. He also knows to target all areas. Thank you! that's why we have been using ur service for over 5 yrs!
He did a good job and he explained the problems to me and the service was good got rid of the cobwebs spray the whole yard it was good service.
Very professional, on time, and performed his duties.
Good service tech...professional, friendly and explained what he was doing throughout.
Flowery Branch, GA
The salesman was excellent! I was a little dissspointed with the technician, as he cut my telephone line and suggested we call the phone company. Also it seemed to take an extraordinary amount of time to complete the installation. overall im pleased with the company and all that really matters is the system works well and customer service is responsive from here.
He was great Made sure dogs were safe really nice man.
Merdol Erkal &
Calvin was exactly the kind of professional I was expecting. I needed to be home for this first appointment so he called to let me know when he would be there. He was punctual and very thorough. He took the time to answer all of my questions in a way that put my mind at ease.
Technician was Very friendly and had great customer service.
Fast Service!! Great price!! Cant wait to enjoy my back Yard free from those blood suckers!!
Bill was awesome. He was polite and thourough. I look forward to using your services in the future.
It was as expected the Tech was on time that was stated and was very informative after his inspection. I have never had problems with active Pest control.
The service from start to finish was efficient and professional. The technician arrived on time and explained everything thoroughly after a complete inspection of the house. When the next technician arrived to set up termite bait stations , he made sure to explain what he was doing.
AWESOME JOB. AARON WAS VERY KNOWLEDGEABLE AND POLITE. HE TOOK HIS TIME AND INSPECTED EVERYTHING. HE WAS VERY NICE AND HAD HIGH CUSTOMER SERVICE SKILLS. A REAL ASSET TO YOUR COMPANY.
When he came out he did an excellent job. Thank You.
I had a great experience with Active Pest Control and would highly recommend them to others. Very professional and through.
Professional service by active pest control. I've had them service my house since 2009 and they have always provided quality service.
Joel is always professional and friendly and he remembers his clients. His mother is a retired teacher and I am an educator and we chat about the state of public education in the U.S.
Prompt service with a smile. Tech was very knowledgeable.
The technician was very polite and informative about the product.
The young men are always so polite and friendly it is a pleasure to have them come to the house. Always smiling!
Tracey Green - Tenant
I did not meet John, nor did I see him perform his work, but I can say that he did a very thorough report and copied me (the landlord). I appreciate that. For another rating of this service, please email the tenant at firstname.lastname@example.org. Thank you!
Awesome service! The technician was very friendly and knowledgeable!
Good value for money. The initiation process was easy.d.
Peachtree City, GA
They came on time and did good job. Only thing is that, even though it is one time job, there is no guarantee of the work, even pest/cocroach come out next day.
I have no complaints.i wish it was cheaper but if the bugs stay gone then I'll be happy. Thanks!
Johnny & Lynn League
Customer for many years and appreciate their call back policy.
The technician was will inform knew what he was talking about and took care of my property like it was his thank you again.
Locust Grove, GA
Chad was very professional and friendly. He explained each protection method he deployed and what to expect until my next service. Well done!
Danny is a great technician! He Does a great job and shows up when expected. He is honest and friendly.
Great service so far. Technicians let me know they were on site. They were friendly and knowledgeable.
Matt goes above and beyond- calls to set up apt, calls to let me know he's on his way, locked the gate on his way out and even called to let me know if there is a problem. Been with Active Pest since we've been in GA 13+ years. Great service!
Matthew was very knowledgeable and able to answer my questions. The company does a good job.
For the past few times I r noticed that there is no lip on one of the bait holes It looks like the wood is in there, but no one is putting a lid on it.
To date, this is the best experience I have had with my technician. Unfortunately, I know there has been a lot of turnover with the techs in my region. I doubt I will have Isaiah again, which is a shame. I hope my next service will be as thorough. I also appreciated the time he took to give me small tips to help with my roach problem.
Original service was done when we weren't home, so no inside treatment was performed, but another tech came put a few days later and made it right.
Peachtree Corners, GA
My experience with Active has been terrific! I have dealt with 3 people face to face, including the branch manager, and all 3 have been incredibly helpful, knowledgeable, trustworthy, and efficient. I have received outstanding customer service from everyone and highly recommend this company!
Anthony is very professional and great to work with! Highly recommend.
Rick was very courteous and knowledgeable as well as very outgoing. He handled himself in a professional manner. He would be an asset to any company. He called to set up the inspection and arrived at the time he specified.
Active Pest Control is a company that you can depend on. They are very easy going and know their business. Always makes their appointments and always are courteous to the customer that they are serving.
The job is not finished yet. In 3 weeks will be the final.
Chris Minker/Paula Sanders
technician which was never to my home before apparently went to the wrong home which incredibly is more common then you think in my neighborhood, ie. getting ups and fedex deliveries meant for others. Anyway problem was solved and my monthly service was performed shortly afterwards.
Technician jOEL was very friendly, professional and answered all my questions. He explained everything he was going to do very clearly. Thanks Joel and Active.
Mike & Kathy Zolad
Brett has always giving us great and friendly service.
John & Donna Lowry
Our tech Matthew was very courteous and explained exactly what he found. Very pleased.
The technician was highly professional and very caring.
Powder Springs, GA
The technician arrived within the scheduled window and was very thorough. I look forward to doing business with Active Pest Control in the future.
Dwayne was very kind and professional. I thought he was going to remove all the spider webs from outside. Also there are spiders in my garage and I thought he would have sprayed there as well. Other than that he was great and I hope that he will be the one servicing me. After a couple of months of service I will decide if I will recommend your services.
Pest control person arrived on time of appointment. Made visit easy and explain service. Allowed me to ask any question and were answered.
very pleasant caring employee services my house.
Richard was very thorough, professional and pleasant.
Courteous, thorough. Good job. 50 minimum characters?
I have Active for my termite control and when i called to include them as my pest control it was included with no problem. I was even given a very fast appointment. Thanks Active.
Locust Grove, GA
We've had great service,theyre reliable and have a friendly staff.
We've had pest, termite control previously at a previous residence and often wondered it the bait containers were actually monitored. Your team always checks these and replaces broken tops.
Since Chris has taken over our route we are thrilled with the service. Before? Not so much.
My service Tec. Was clean he covered his feet and was careful where he sprayed. He explained the process very well. I like the way he took his time to do a good job outside.
Great service! The whole process from inspection to installation was very quick!
Great. Wasnt home when service came. Found paperwork on the door. Works amazing!
Benjamin W. and Beverly Seabrook
Recent service was professional, courteous, and timely. We're very pleased.
The technician was extremely professional and friendly.
It was very knowledgeable. They were helpful. The technician explain everything in details. I am happy to have service with Active pest control.
I've been using Active for 13 years now. No complaints. They are always very good to come between regular scheduled treatment dates If necessary. Stacy treated my home this last time and I loved her. She was prompt, very friendly and professional.
So far, everything has been great! Great customer service and response time; it has been a pleasure working with them.