Read Our Pest Control Reviews

A big thank you to William and his team!! They are professional, knowledgeable, and courteous. William took the time to explain everything thoroughly ... read moreA big thank you to William and his team!! They are professional, knowledgeable, and courteous. William took the time to explain everything thoroughly and give us several service options. Excellent customer service! hide

Our service professional, Brian H, is top notch. He took the time to talk through what he was doing and why. Gave us tips on how to prevent issues. ... read moreOur service professional, Brian H, is top notch. He took the time to talk through what he was doing and why. Gave us tips on how to prevent issues. What is most appreciated about him is how he is very conscientious about where he applies the product; taking note of where the pets/pet things are. The only down side to Active is the communication from the company, not the technician. I tried calling the local office to talk through a couple of questions, but instead had to go through the dreaded automated routing system, then ended up talking to the call center. The individual at the call center was not knowledgeable and could only set up a "ticket." I asked if I could get a call from someone at the local office and was told that they were unsure, but would request it. But, again, I am satisfied with the actual service. I would just like to feel more like I'm dealing with a local group than a corporation. hide

They have been treating my home for over a year. Yikes.. I still have ants. I have gone out and purchased items to control the ant issue. I have been... read moreThey have been treating my home for over a year. Yikes.. I still have ants. I have gone out and purchased items to control the ant issue. I have been more successful than Allgood. Now I can't reach a human to cancel my visit!! hide

Brian L was very professional and knowledgeable… Best technician that has serviced our home in the 3 years we’ve been here…

We are so happy with this company. They educated us on how important bats are to our ecosystem. I'm not sure the price was right but at the same time ... read moreWe are so happy with this company. They educated us on how important bats are to our ecosystem. I'm not sure the price was right but at the same time bags carry rabies and their poop has disease and they have been on our attic for 3 weeks now so $855 to sanitize, and exterminate seems reasonable. Thankful we were able to get a quote within 2 days and schedule within a week of the quote! Very efficient! hide

Really good but sometimes dont come if you call them even tho you pay monthly.

Reliable and honest!

Caleb came out at the last minute to assist with an issue that we had. He stayed with us and talked through the problem and offered to come back if th... read moreCaleb came out at the last minute to assist with an issue that we had. He stayed with us and talked through the problem and offered to come back if the issue was not resolved. hide

Hi Folks: We've been together for about 20 years, and we have appreciated the exemplary service you've provided over that time. To the people who an... read moreHi Folks: We've been together for about 20 years, and we have appreciated the exemplary service you've provided over that time. To the people who answer the phones to the techs on the road, and the people in the back office with whom we rarely speak, we say a heartfelt THANK YOU!!! It's hard to make great service look easy. You folks do a GREAT JOB OF IT EVERY SINGLE DAY. hide

I haven't head back yet.

Here's a commendation for JR in the Alpharetta office. After the original technician called-in sick, he called to arrange another appointment with him... read moreHere's a commendation for JR in the Alpharetta office. After the original technician called-in sick, he called to arrange another appointment with him at our convenience. He did a great job here and even addressed each of our specific concerns. We were very pleased with his pleasant manner and the thoroughness of his work. If this is the new standard for Active, we'll be customers forever. hide

Dependable & responsive. Immediate attention to problems.

Mr. Jeff Ransome was patient and explained everything in its entirety. He even stayed after hours to complete the assignment that we agreed on. We wer... read moreMr. Jeff Ransome was patient and explained everything in its entirety. He even stayed after hours to complete the assignment that we agreed on. We were impressed with his professionalism.Service: Rodent extermination hide

Very courteous and professional. I had the morning appointment block and she came just after 8am giving me the rest of my day free.

Megagame สล็อตออนไลน์ อันดับ 1 ทางเข้าเล่น สล็อต แตกง่ายที่สุด เกม พีจี แตกบ่อย โปรโมชั่น โบนัส และ ฟรีเครดิต สล็อตออนไลน์สูงสุด ต้อง MEGASLOTGAME ทุก... read moreMegagame สล็อตออนไลน์ อันดับ 1 ทางเข้าเล่น สล็อต แตกง่ายที่สุด เกม พีจี แตกบ่อย โปรโมชั่น โบนัส และ ฟรีเครดิต สล็อตออนไลน์สูงสุด ต้อง MEGASLOTGAME ทุกอย่างผ่าน ระบบ อัตโนมัติ hide

It's too early to tell but so far there has been a lot of bugs with there billing, scheduling, and servicing. I just don't know about a pest control c... read moreIt's too early to tell but so far there has been a lot of bugs with there billing, scheduling, and servicing. I just don't know about a pest control company with this many bugs in their system. I guess time will tell unless I find a new company for my pest control needs. hide

Very nice people

I called the office today to discuss several billing issues I had. I spoke with Ms. Jane Peek who was unable to resolve all my questions at that time... read moreI called the office today to discuss several billing issues I had. I spoke with Ms. Jane Peek who was unable to resolve all my questions at that time, but did, in fact, called me back with the answer. That type of customer service is lacking these days; however, Ms. Peek went above and beyond the norm. Thank you Ms. Peek for providing excellent customer service! hide

Very happy with the service by my tech Willie Talmadge, Jr. He always listens to my pest control questions & concerns, provides good advice, and tre... read moreVery happy with the service by my tech Willie Talmadge, Jr. He always listens to my pest control questions & concerns, provides good advice, and treats the property appropriately. hide

FYI--I am so happy to see that David Dutton is still taking care of residential pest control and now mosquito control. David knows his customers! He i... read moreFYI--I am so happy to see that David Dutton is still taking care of residential pest control and now mosquito control. David knows his customers! He is always on top of everything pest control-wise. David can answer any question and address any concern. Did I mention that he actually knows his customers?
This makes him an amazing brand ambassador for Active (as he was for Allgood). I am pretty sure that his customers would like to keep him forever.
Active needs to have David in a leadership role. Here is an idea. Maybe let new techs shadow him to see how it should be done. What David offers cannot be "taught" except by example. This way (selfishly) David's customers also have a win-win.
David is the best of the best!! hide