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It's too early to tell but so far there has been a lot of bugs with there billing, scheduling, and servicing. I just don't know about a pest control c... read moreIt's too early to tell but so far there has been a lot of bugs with there billing, scheduling, and servicing. I just don't know about a pest control company with this many bugs in their system. I guess time will tell unless I find a new company for my pest control needs. hide
I called the office today to discuss several billing issues I had. I spoke with Ms. Jane Peek who was unable to resolve all my questions at that time... read moreI called the office today to discuss several billing issues I had. I spoke with Ms. Jane Peek who was unable to resolve all my questions at that time, but did, in fact, called me back with the answer. That type of customer service is lacking these days; however, Ms. Peek went above and beyond the norm. Thank you Ms. Peek for providing excellent customer service! hide
Very happy with the service by my tech Willie Talmadge, Jr. He always listens to my pest control questions & concerns, provides good advice, and tre... read moreVery happy with the service by my tech Willie Talmadge, Jr. He always listens to my pest control questions & concerns, provides good advice, and treats the property appropriately. hide
FYI--I am so happy to see that David Dutton is still taking care of residential pest control and now mosquito control. David knows his customers! He i... read moreFYI--I am so happy to see that David Dutton is still taking care of residential pest control and now mosquito control. David knows his customers! He is always on top of everything pest control-wise. David can answer any question and address any concern. Did I mention that he actually knows his customers?
This makes him an amazing brand ambassador for Active (as he was for Allgood). I am pretty sure that his customers would like to keep him forever.
Active needs to have David in a leadership role. Here is an idea. Maybe let new techs shadow him to see how it should be done. What David offers cannot be "taught" except by example. This way (selfishly) David's customers also have a win-win.
David is the best of the best!! hide
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Active Pest Control has been a blessing for my family and my pets! We love being able to go outside and not be bothered by mosquitoes and other insect... read moreActive Pest Control has been a blessing for my family and my pets! We love being able to go outside and not be bothered by mosquitoes and other insects, as well as not worrying about my dogs attracting fleas and ticks. Corey has been very thorough with us if we have any questions or concerns. He is always here and on time when he says he will be here. He is very friendly to the whole family (pets included). We couldn’t ask for a better company or technician to take care of us and our pest control needs on a monthly basis! Thank you Active Pest Control and Thank You Corey! hide
Eric Roberts is THE MAN! He was very professional, thorough, and honest with his inspection. Explained everything in great detail and answered any a... read moreEric Roberts is THE MAN! He was very professional, thorough, and honest with his inspection. Explained everything in great detail and answered any and all questions. Treated our home with care as if he was inspecting his own home. Look no further...Highly recommend! Give them a call today. hide
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